Teka
Offline-to-online hyperlocal commerce with a one-of-a-kind cashback engine — serving 10 lakh+ shoppers and 15,000+ business partners.
The Challenge
Local merchants across India lacked a way to take their offline business online and keep customers coming back. Teka wanted a single platform — e-commerce, sales, service, and channel partners — with a cashback model that drives loyalty for both shoppers and merchants.
The Solution
As technical partner, Trigital built and operates Teka's entire cloud platform — e-commerce, sales, service, and channel-partner systems — on a multi-cloud (AWS + GCP) Kubernetes cluster running 120+ containers, engineered to scale from India to a billion-customer global market.
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Project Overview
Teka is a unique social-engineering business with an offline-to-online-to-offline (B2B2C) hybrid model that brings offline merchants online and grows their sales. Merchants, traders, manufacturers, and distributors can all sell their products and services to Teka's customers.
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The Cashback Difference
Teka runs a cashback system that is one of its kind in the world: every customer purchase earns a scratch-card discount and an assured cashback. The result is unique benefits for 10 lakh+ shoppers nationwide and innovative retention programs tied to 15,000+ business partners — shoppers earn cashback and shopping points, while merchants attract more customers.
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The Trigital Solution
As technical partner, Trigital developed and manages the entire IT application — e-commerce, sales, service, and channel partner — and built a complete cloud-based system planned to scale from India to the global market with a billion-customer target. A multi-cloud platform (AWS & GCP) provides a highly scalable, trustworthy foundation, with a Kubernetes-based cluster running 120+ Docker containers.
Customer Feedback
- Teka launches new capabilities 3× faster with innovative business ideas.
- One-stop IT partner for everything — development and management of the application and cloud services.
- Reduced management cost with a highly scalable solution.
- Zero IT headache.